Our Customers always come first
With our Hearing Assessments, we treat our customers in the same way as we’d like our friends and relatives to be treated whilst offering the best possible hearing solution to ensure you can get the best hearing experience possible. We take the time to fully understand your needs because you are unique and then prescribe the most suitable hearing solution carefully matched to you and your lifestyle.
The Right Qualifications, consumer code and protection
At Hearing solutions UK, all of our hearing aid audiologists and dispensers are HCPC (Health and Care Professions Council) registered and members of the British Society of Hearing Aid
Audiologists. This guarantees each one of our trustworthy team members know the true value of adhering to our professional body’s standards.
This assures our clients they will be getting the most accurate diagnosis and solution possible. It also means that we’ve signed up to the Professional Body’s consumer code and stay completely up-to-date with the latest developments in hearing technology, and follow a structured industry plan of CPD (continuous professional development).
Discretion, comfort & reliability
We’re proud to offer a fantastic and technologically advanced selection of hearing aids, sound amplification devices and choice of service options. From initial assessment, customer discussion and prescription, to your aftercare and product maintenance, we strive to provide the highest standard of care to each and every one of our customers.
Our range includes super-discreet virtually-invisible devices from the world’s leading manufacturers and we’ll make sure we provide you with the best and most comfortable solution possible with the appropriate level of technology. Our bespoke service means the solutions we offer you are completely suited to your lifestyle.
We may recommend the simplest ready-to-wear, low-cost sound amplification device or another solution with amazing connectivity to your television, computer or mobile phone. We want what’s best for you and your lifestyle!
Understanding what happens during our hearing assessments
Before the assessment
Firstly, we’ll start with a few questions. We’ll ask about your work, including jobs you’ve had in the past, and then discuss your hobbies, interests and general leisure time. After that, we’ll find out more about your medical history, and especially any problems with your hearing – past or present. This first step is much more than a simple ‘fact finding’ exercise. It’s a chance to get to know you – so if your hearing needs a boost, we can work together and find a solution that suits your lifestyle
During the assessment
We’ll start by checking your ears. We’ll look inside the ear canal with the help of an Otoscope. Then check the eardrums and outer ears for signs of damage or infection. Next, we’ll test your hearing. Wearing headphones, you’ll hear different sounds, played in one ear or the other. We’ll ask you to push a button each time you hear a sound, so we can see how well you hear at different levels and pitches. After that, we’ll repeat the test – but this time, using a headband. Some hearing aids work by passing sound through vibrations in the skull, so we’ll run this test to see exactly what your options are.
When Hearing Assessments are complete
We’ll discuss your results straight away. If we detect some hearing loss, we’ll explain the causes and consequences, so you’ll know how it could affect you in different situations. We’ll also let you know if your type of condition can be improved by wearing a digital hearing aid. Assuming we can help you, we’ll explain the full range of choices, from tiny earpieces to hidden devices tucked away in spectacle frames. Each type of aid has its virtues, so we’ll consider your diagnosis – along with your work and hobbies – to help you make the right choice.
Which hearing solution is best for me?
Our hearing specialist will discuss your individual needs and requirements during the completely free assessment process. They will take into account all factors to determine which is best for you dependent on personal preference, ear shape, lifestyle needs and budget.