Hearing Assessments

With our Hearing Assessments, we treat our customers in the same way as we’d like our friends and relatives to be treated whilst offering the best possible hearing solution to ensure you can get the best hearing experience possible. We take the time to fully understand your needs because you are unique and then prescribe the most suitable hearing solution carefully matched to you and your lifestyle.

Discretion, comfort & reliability

We’re proud to offer a fantastic and technologically advanced selection of hearing aids, sound amplification devices and choice of service options. From initial assessment, customer discussion and prescription, to your aftercare and product maintenance, we strive to provide the highest standard of care to each and every one of our customers.

Our range includes super-discreet virtually-invisible devices from the world’s leading manufacturers and we’ll make sure we provide you with the best and most comfortable solution possible with the appropriate level of technology. Our bespoke service means the solutions we offer you are completely suited to your lifestyle.

We may recommend the simplest ready-to-wear, low-cost sound amplification device or another solution with amazing connectivity to your television, computer or mobile phone. We want what’s best for you and your lifestyle!

Did you know that it’s your brain that hears, not your ears?​

Your hearing serves many purposes such as keeping you safe, locating where sound is coming from, and helping you follow conversations. Your ears and brain form a system and work together. Your ears funnel information into the hearing system and your brain processes the information into sound and meaning.

Your brain constantly takes in a wide variety of cues from your ears, and automatically and effortlessly identifies the sounds and locates where they are coming from. Imagine you are about to step into traffic. It is your brain that let you know whether or not it is safe to proceed. Therefore, it is crucial that you can hear all the sounds around you from both ears to understand where a sound is coming from. In noisy environments, your two ears work together to improve speech understanding by providing access to the important details in the environment. The more detailed the information your brain receives the easier it is to identify and follow what is being said.

Understanding what happens during our hearing assessments

If you have never been visited by a hearing care professional, you probably don’t know what to expect. You are in for a pleasant experience that is interesting, informative and a great start on your path to better hearing. You will have the opportunity to better understand your hearing needs and explore possible solutions.

Before the Assessment


Firstly, we’ll start with a few questions. We’ll ask about your work, including jobs you’ve had in the past, and then discuss your hobbies, interests and general leisure time. After that, we’ll find out more about your medical history, and especially any problems with your hearing – past or present. This first step is much more than a simple ‘fact finding’ exercise. It’s a chance to get to know you – so if your hearing needs a boost, we can work together and find a solution that suits your lifestyle.


When Hearing Assessments are Complete


We’ll discuss your results straight away. If we detect some hearing loss, we’ll explain the causes and consequences, so you’ll know how it could affect you in different situations. We’ll also let you know if your type of condition can be improved by wearing a digital hearing aid. Assuming we can help you, we’ll explain the full range of choices, from tiny earpieces to hidden devices tucked away in spectacle frames. Each type of aid has its virtues, so we’ll consider your diagnosis – along with your work and hobbies – to help you make the right choice.


Which Hearing Solution is Best For Me?


Our hearing specialist will discuss your individual needs and requirements during the completely free assessment process. They will take into account all factors to determine which is best for you dependent on personal preference, ear shape, lifestyle needs and budget.

During the Assessment


We’ll start by checking your ears. We’ll look inside the ear canal with the help of an Otoscope. Then check the eardrums and outer ears for signs of damage or infection. Next, we’ll test your hearing. Wearing headphones, you’ll hear different sounds, played in one ear or the other.  We’ll ask you to push a button each time you hear a sound, so we can see how well you hear at different levels and pitches. After that, we’ll repeat the test – but this time, using a headband. Some hearing aids work by passing sound through vibrations in the skull, so we’ll run this test to see exactly what your options are.


Have someone with you


Most people find it very helpful to have a spouse, family member or friend during the visit. You will typically get more out of your visit if someone close to you can share in the experience. The hearing care professional will also benefit from learning about your hearing abilities from someone close to you.

Think you might have a hearing problem?

Visit our contact page so you can book in a free hearing assessment with one of our experts.

Our friendly team will address all your hearing needs, give us a call or leave a message.